Re-designing the

Employee Experience Management

Connecting PEOPLE to what Matters

August 23 & 24, 2012, MUMBAI | August 30 & 31, 2012, BANGALORE | September 13 & 14, 2012, GURGAON


Employees are arguably the most valuable resource a company possesses and it is widely accepted that employee satisfaction and motivation are strongly linked to business performance. As a result, measuring employee satisfaction has become standard practice in most companies.

However, employee satisfaction is not enough to guarantee strong business performance. In times of constant change and in a challenging market environment, even a minor incident can negatively influence satisfaction. Under these circumstances, it is the loyalty and retention of employees that keep them committed.

Real commitment is formed by employees identifying with the company, its corporate culture and its organisational objectives. Companies need to develop working environments which satisfy and motivate their employees. This means employees remain committed& engaged to the company in the long term, even in a difficult economic climate.

But how do you significantly strengthen engagement?

Great Companies create employee experiences that pull people in—that motivate collaboration, innovation and higher productivity through extraordinary engagement.
Successful companies offer an employee experience that is rich with opportunities to enjoy the characteristics they prefer — experiences that give them "goose bumps".

The employee experience may be the next battlefield, because many of the CEM projects gets over focused on customers and under viewed, in terms of the employee experience.
Think about it, we know already good customer experience examples,

But, How may relevant, innovative, and remarkable employee experiences do we know?.

Our answer would be, not many.

We need a shift in the human resources management, and other management staff when approaching the employee experience cycle and journey.

The old rules not longer work, if we truly want to drive our customer experience to its full potential.
Our  Annual Employee Experience Master Class is renowned for featuring the best of the best. This year's event continues this tradition as we highlight best practices at leading organizations on their journey to achieving a highly-engaged workforce and improved bottom-line results.

Key Learning’s would include:

• Understanding -‘Moment of Truths / Experiences’
• Understanding –Employee Life Cycle 
• Understanding the ATTRACTION Experience - Re-Freshing Your BRAND EXPERIENCE STRATEGY – for success:  A fresh New Approach
• Understanding The RECRUITMENT Experience - Re-Designing Your Employee First Physical Moment of Truth
• Understanding The FORMATIVE Days: 1000 experiences in -30 to +100 Days
• Understanding The RECOGNITION Experience - Re-Booting Your Rewards & Recognition Process
• RE-DISCOVER the Lost Love- Experiencing appraisal with smile 
• CONNECTING through Communication- The Best of Experiences through Expressions
• The WORKLIFE ACTUALISATION Experience
• The SEPARATION Experience: It isn’t about full stops anymore but a comma
• And much more

 Why attend Our Master Class?

Our approach to training aims to deliver exactly what you, the customer, needs and wants. The trainers have significant experience of their topics and have worked in the "real" business world, which enables them to design and deliver in a way that is applicable to the business environment in which you work.

Our emphasis is on learning that reflects real business situations, allowing participants to learn valuable skills that can easily be applied to the workplace.

Smaller Groups, More Personal Attention

We Train delegates in small groups on a friendly and informal basis. This enables trainers to adopt a "hands on" approach, dealing with individuals and the specific needs they have.

This creates a relaxing atmosphere and comfortable learning environment for delegates so they feel more confident about asking questions.

Who should ATTEND?
Researched with and developed for Directors, Heads, General Managers, Managers, Officers and Coordinators of:

• Human Resources
• HR Communications
• Internal Communications
• Employee Engagement
• Employee Communications
• Employee Relations
• Career Development
• Talent Management
• Corporate Communications
• Coaching & Mentoring
• Performance Management
• Recruitment & Branding
• Organizational Development
• Organization Effectiveness
• Compensations & Benefits
• Workforce Planning / Management

This 2-Day Experiential Learning Event will reinvigorate the way you think about your role and will allow yourself to benchmark against the best....so don’t miss out

Avail of our Special Early Bird Discount Offers & Group Booking Offers … (refer to attached brochure for details)

Don’t hesitate! These 2 Days out of the office will help you transform your organization
If there's one event that can refocus your company and move it
From flat-line to upswing - THIS IS IT!

Contact NOW : +919867712415 / +919821287845 / +919821587845